Published: Wednesday, 20 August 2025
Today, Telstra is launching a national awareness and education campaign on Cyber Scam Trends, ahead of Cyber Security Week next week. This initiative aims to equip individuals and businesses with the knowledge and tools to stay ahead of increasingly sophisticated scam tactics.
🔍 How Scammers Are Evolving:
- Telstra’s Cyber team has observed a shift in scammer behaviour: as Australians become more adept at spotting scams, fraudsters are adapting.
- Scammers are moving away from high-volume, transactional SMS scams and adopting a “low and slow” approach—building trust over time through more personalized, conversational messages.
- They're leveraging AI to craft convincing communications, often redirecting victims to encrypted messaging platforms where detection is harder.
🛡️ How Telstra Is Taking On Scammers: Telstra continues to lead the charge in scam prevention through a multi-layered approach:
- Call and SMS Blocking: Over 18 million scam calls and 8 million scam texts are blocked monthly.
- Scam Protect: Automatically flags suspicious calls and messages across Telstra’s network.
- CBA Scam Indicator: A joint initiative with Commonwealth Bank that uses real-time data to detect high-risk scam scenarios during phone calls.
- Device Security Essentials: A free tool for consumer and small business mobile customers, offering:
- Wi-Fi Scan to detect unsafe networks
- Safe Browsing alerts for risky websites
- Device Check to scan for malware and suspicious apps
Available via the My Telstra app, this feature is powered by McAfee and designed to give users peace of mind on mobile devices.
For further information
