Regional Tech Hub
The Regional Tech Hub offers independent advice and support and helps regional Australians navigate often confusing phone and internet options and technical issues. They can also be contacted via Facebook, Twitter or email: helpdesk@regionaltechhub.org.au
Hotline:1300 081 029
Telstra Conference Presentation - 27 July, 2023
The presentation delivered by Telstra at the 2023 ICPA Federal Conference in Darwin, included information on Starlink, LEO satellite provider OneWeb and the closure of 3G network.
Telstra Conference Presentation
nbn Presentations
nbn Elise Petty in conversations with ICPA regarding all things SkyMuster.
Here is a handy nbn cheat sheet with all relevant links and tips.
Mobile Black Spot Program
Find the latest information and updates and FAQ’s
Universal Services Guarantee
The Federal Government has announced the new Universal Service Guarantee for telecommunications.
Alternative Voice Service Trials Program
The federal Government is funding trials of alternative ways to deliver voice services in rural and remote areas of Australia.
Alternative Voice Service Trials Program
Rural and Remote Communications Contacts
This handy document is constantly being updated with current links and phone numbers of telco contacts. These include: Telstra, nbn, Activ8me, ANT, Clear Broadband, Harbour ISP, IPSTAR, Reachnet, SkyMesh, Southern Phone, Bordernet, IINET and Westnet
This downloadable fully interactive self-help guide is designed to help you troubleshoot connection issues with your satellite service. Designed to be saved and used when problems occur, this handy reference guide includes some of the common issues that you may experience, and the steps you can take to improve your nbn™ Sky Muster™ satellite service connection.
Download and save it to your desktop today to ensure it’s readily available if you need it.
26 October, 2020
Education Port News
With thanks to Better Internet for Rural, Regional and Remote Australia (BIRRR) we can offer members access to important information regarding nbn Sky Muster Education Ports.
nbn Sky Muster Education Ports
12 August, 2019
Sky Muster Plus Launch
The long-awaited launch of Sky Muster Plus is here! ICPA Australia welcomes the introduction of this new product, and believes it is a step towards better connectivity outcomes for rural, regional and remote students and their families.
October 16 2018
Telstra Offer
Telstra has offered ICPA members discounts when purchasing Telstra signal boosters.
ACCAN
The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak body for consumer representation in communications. It aims to empower consumers to make good choices about products and services.
BIRRR
Better Internet for Rural, Regional & Remote Australia (BIRRR) has information about the frequently confusing topic of broadband services in rural Australia. BIRRR has created this ‘one-stop shop’ for relevant information and links related to the topic.
Cyberbullying -- A guide to respond
The Office of the eSafety commissioner has a brilliant guide to respond to cyberbullying. The issues are more than just getting the content taken down -- there are emotional, sometimes physical, and definitely social implications for the young person involved, regardless if they are the target, a bystander or perpetrator of the cyberbullying behaviour.
Cyberbullying -- A guide to respond
Office of the Children's eSafety Commissioner
The Office of the Children's eSafety Commissioner offers a range of resources for parents including information on cyberbullying, parental controls, and videos covering basic online concepts that every parent needs to know.
