Useful Websites, News and Resources for Communications

regional hub

Regional Tech Hub

The Regional Tech Hub offers independent advice and support and helps regional Australians navigate often confusing phone and internet options and technical issues. They can also be contacted via Facebook, Twitter or email: helpdesk@regionaltechhub.org.au 
Hotline:1300 081 029

Regional Tech Hub

Education Specific Page

Telstra Conference Presentation - 27 July, 2023

The presentation delivered by Telstra at the 2023 ICPA Federal Conference in Darwin, included information on Starlink, LEO satellite provider OneWeb and the closure of 3G network.

Telstra Conference Presentation

nbn Presentations

nbn Elise Petty in conversations with ICPA  regarding all things SkyMuster.

nbn Presentation

Here is a handy nbn cheat sheet with all relevant links and tips.

nbn Cheat Sheet

Mobile Black Spot Program

Find the latest information and updates and FAQ’s

Mobile Black Spot Program

Universal Services Guarantee

The Federal Government has announced the new Universal Service Guarantee for telecommunications.

Universal Services Guarantee

Alternative Voice Service Trials Program

The federal Government is funding trials of alternative ways to deliver voice services in rural and remote areas of Australia.

Alternative Voice Service Trials Program

Rural and Remote Communications Contacts

This handy document is constantly being updated with current links and phone numbers of telco contacts.  These include: Telstra, nbn, Activ8me, ANT, Clear Broadband, Harbour ISP, IPSTAR, Reachnet, SkyMesh, Southern Phone, Bordernet, IINET and Westnet

Rural and Remote Communications Contacts

nbn™ Sky Muster™ satellite services connectivity guide
nbn™ Sky Muster™ satellite services connectivity guide

This downloadable fully interactive self-help guide is designed to help you troubleshoot connection issues with your satellite service. Designed to be saved and used when problems occur, this handy reference guide includes some of the common issues that you may experience, and the steps you can take to improve your nbn™ Sky Muster™ satellite service connection.

Download and save it to your desktop today to ensure it’s readily available if you need it.

nbn™ Sky Muster™ satellite services connectivity guide

DSFSFGVs

26 October, 2020

Education Port News

With thanks to Better Internet for Rural, Regional and Remote Australia (BIRRR) we can offer members access to important information regarding nbn Sky Muster Education Ports.

nbn Sky Muster Education Ports

12 August, 2019

Sky Muster Plus Launch

The long-awaited launch of Sky Muster Plus is here! ICPA Australia welcomes the introduction of this new product, and believes it is a step towards better connectivity outcomes for rural, regional and remote students and their families. 

ICPA Sky Muster Statement

October 16 2018

Telstra Offer

Telstra has offered ICPA members discounts when purchasing Telstra signal boosters.

Discount for ICPA members

ACCAN

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak body for consumer representation in communications. It aims to empower consumers to make good choices about products and services.

ACCAN

BIRRR 

Better Internet for Rural, Regional & Remote Australia (BIRRR) has information about the frequently confusing topic of broadband services in rural Australia. BIRRR has created this ‘one-stop shop’ for relevant information and links related to the topic.

BIRRR

Cyberbullying -- A guide to respond

The Office of the eSafety commissioner has a brilliant guide to respond to cyberbullying.  The issues are more than just getting the content taken down -- there are emotional, sometimes physical, and definitely social implications for the young person involved, regardless if they are the target, a bystander or perpetrator of the cyberbullying behaviour. 

Cyberbullying -- A guide to respond

Office of the Children's eSafety Commissioner 

The Office of the Children's eSafety Commissioner offers a range of resources for parents including information on cyberbullying, parental controls, and videos covering  basic online concepts that every parent needs to know.

The Office of the Children's eSafety Commissioner