That ICPA (Aust) requests that the Minister for Communications incorporate into the Universal Service Obligation (USO), as part of the Modernising Universal Telecommunications Services initiative, a requirement for a battery-powered backup device to be provided as standard equipment with all standard telephone services (STS).
In many remote and isolated regions, standard telephone services (STS) previously delivered under the Universal Service Obligation (USO) relied on landline infrastructure powered by High Capacity Radio Concentrator (HCRC) or Digital Radio Concentrator System (DRCS) technologies. These systems typically included solar and battery power supply, ensuring continued operation during grid power outages and fluctuations.
In contrast, newer technologies such as Starlink, now increasingly used to provide STS, are designed to operate solely on 240V mains power. This makes them vulnerable to voltage fluctuations and complete service loss during blackouts. In many of these areas, mobile coverage is unavailable, leaving the STS as the sole means of communication for everyday use and emergency situations.
Accordingly, we strongly urge the Minister, as part of the Modernising Universal Telecommunications Services initiative, to mandate the inclusion of an Uninterruptible Power Supply (UPS) unit capable of powering both the router and satellite dish for a minimum of 24 hours. This measure would ensure continuity of service during short-term power disruptions ensuring the safety and resilience of residents living in remote and isolated areas.
